Recently, San Jose Theaters received a letter from a patron of the California Theatre. It wasn’t a fan letter. As a matter of fact, it was a letter questioning Team San Jose—the venue management company for the theaters and the agency responsible for marketing San Jose—and seeking to ensure the organization wasn’t taking advantage of the arts agency hosting the event in the theater. The letter recounted an interaction with a staff member from the group holding the event. The event attendee noticed the concessions line and asked if the arts organization received any of the proceeds from beverage sales....